WISHSUPPORT GUIDES

Everything your team needs to support merchants.

Browse practical guides for handling conversations, managing your workspace and connecting your Shopify app.

Start with the basics

Guides for support teams and developers

FOR SUPPORT TEAMS

Use the support workspace

Learn the inbox, answer merchants and manage your team space.

04 guides

Getting startedSet up your account and first space.Manage conversationsFind, reply to and organize tickets.Workspace settingsMembers, invitations, keys and audit history.Account and securityProfile, password and session help.

FOR DEVELOPERS

Connect your Shopify app

Use the client API from your server to create and update conversations.

02 guides

Client API quickstartAuthentication, requests, replies and uploads.Full API referenceEvery route with bodies, responses and examples.